I want to convey to you how pleased we are with the office-site remodel that you handled for us earlier this year. Since I have overseen several construction projects in the past, I have to confess that when the project began, I was not looking forward to the time drain and aggravation I thought the project would represent, especially given that our company is in the midst of very dynamic growth that demands my full attention elsewhere.
To my surprise, the project went seamlessly and was right on time. I credit this largely to the supervision of the project, provided by Dave Morgan. Dave was organized, present, alert, responsive and in charge of the sub-contractors at all times. When we ran into unexpected glitches, he handled them for me rapidly, efficiently and very professionally. I have to say that I was completely unprepared for his quiet but decisive leadership of the project, which freed me to focus on my core job responsibilities.
Given my past experience with construction projects, I never thought I would say that it was a pleasure to experience one. This job really was, however, a pleasure to oversee. In addition, the suite looks terrific!
Hats off to you and your crew, Dave.
LAURA PYLE, Ph.D
Chief of Saff
I have worked with the Back’s Construction team for the past 19 years with projects ranging from a few hundred dollars to over 2 million. Their construction knowledge and attention to detail is impeccable. They are professional, energetic and go above and beyond to ensure the project is completed on budget and on schedule. It has been a pleasure to work with such a great company for all these years. I look forward to working with them for many more.
Mary H. Blagg, CCIM®, CPM®
First Allied Securities has completed several projects with Back’s Construction and instead of dealing with new faces on every project, we work with the same people who understand our business and how we do things. This stability saves us considerable time and effort and provides a great combination – a partner who is easy to work with but also focused on quality and value. They’ve earned our business through hard work and dedication and are always willing to go the extra mile.
We are delighted with the work completed by Back’s Construction and would highly recommend working with them. We look forward to furthering the Back’s Construction/First Allied relationship in the years to come.
Vice President, Administration
First Allied Securities
I just wanted to send a quick note to let you know how much I appreciated working with you and Back’s Construction on my firm’s build-out in Diamond View Tower. Back’s did an outstanding job on every aspect of our project. You, Luis Cervantes and your entire team were professional, knowledgeable, attentive, responsive, organized, but most importantly, personable.
Although I have undertaken a number of home remodeling projects, I had never been involved in an office build-out. Your professionalism and knowledge instilled much confidence in a process which was completely foreign to me. You kept me informed and took the time to explain things in plain English every step of the way.
Your response time to our inquiries was exceptional. You listened to what we wanted and made it happen. You offered advice and expert opinions when we needed it. You clearly relayed our desires to subcontractors and everyone else involved in the project.
We had a crazy tight and inflexible move-in schedule, not to mention lots of personalities with which to deal. You did an outstanding job of orchestrating the numerous parties and interests. No small task! And you completed each phase of our project, as well as, the entire project on time, which I appreciate beyond words. Thanks to your diligence, we moved in on-time with all systems up and running.
But most significant to me, you looked out for my small company’s interests and budget from start to finish. You and your team made me feel like you genuinely cared about me, my project and my impending deadlines. I knew I was in good hands the entire time.
After all your hard-work, the finished product is a beautiful suite with great quality workmanship throughout. We all love coming to work each day in our new modern space. This was absolutely the best experience I’ve had with any construction project. I would enthusiastically refer Back’s to colleagues and use you again without hesitation!
I wanted to write to you to express my heart‐felt thanks for the team you put on the recent TI’s at our Copley Drive location in San Diego. I worked fairly closely with Dave and Ivan throughout the build‐out and was involved in several conference calls and some on‐site meetings with Joe and Dave and can tell you that each member of this team represented Backs Construction very well.
I do not come from an A&E background, but rather a homebuilding background. Having worked for the largest homebuilder in the United States for many years, I had the opportunity to see many varied types of employees build our homes and take care of our customers. I would put your team on the highest level in this regard.
Because I spent a great deal of time on‐site during this TI, I had the most contact with Dave and Ivan. Dave always had an answer for any question I had and was ready to address the issue without passing it off to anyone else. If something needed approval he would take it to Joe, but never made me feel as if I were asking too much, or it couldn’t be done, etc. This particular project had many levels of approval on our end so at times this was a much bigger task than it sounds like.
If there was an item that needed to be fixed and it was the responsibility of Backs, it was scheduled and completed immediately. If it was the responsibility of our team, we would be provided a price to complete the work. I cannot think of a single item where we needed it that Backs was not able to at least supply us a price. Joe was always ready to close the loop on every‐single item brought his way.
After the move in, during the first 1 ½ to 2 weeks, Dave and Ivan were on‐site every day to make sure everything was in operating order and to take care of any items that were not operating properly. Ivan even completed some touch up paint after move‐in. Very impressive customer service! If we forgot anything, it was addressed immediately.
Thank you for assigning such a great team to this TI. The planning, execution and management of this project and the details has been much easier thanks to Joe, Dave and Ivan. It has been an absolute pleasure to work with this team.
Kellee M. Krause
Interior Operations Manager
Thank you for your generous donation on 4/5/2016 to Make-A-Wish® San Diego.
Nearly every day in San Diego, a child is diagnosed with a life-threatening medical condition. Because of your generosity, Make-A-Wish® San Diego is able to grant wishes to these children without delay.
I truly cannot tell you what you have done for our son. He literally has called all of his close friends and told them what happened today, it is the most I have seen him talk since prior to his surgeries. There really are not words that do justice to the way I feel because “Thank you” just falls woefully short! – Wish Kid Brycen’s dad, Richard.
For over thirty years, Make-A-Wish® San Diego has been granting wishes to children with life-threatening medical conditions and we have found that sometimes when a child feels better, they get better. A wish for a child helps bring happiness, instills hope and provides strength to keep on fighting. It gives not only our Wish Kids, but also their families something to look forward to.
On behalf of Make-A-Wish® San Diego and the children we serve, than you for helping us Share the Power of a Wish®.
President & CEO
We consider Back’s Construction a true partner and preferred general contractor of Mission Fed. The Back’s team is knowledgeable and highly collaborative, and they develop excellent relationships with internal teammates and subcontracts alike.
The qualities that Back’s brings to the table that I value most include your ability to help us trouble shoot issues in the field, and your commitment to producing high quality work while staying within established budgets and schedules. We are so fortunate to have you and Back’s as a trusted partner.
Lisa Chappell, CFM, FMP
Further to our engagement which Back’s Construction, I am delighted to provide a testimonial for Dave Morgan, whom as an on-site contract manager supervised and executed this project meticulously.
We found Dave to be organized, sympathetic and focused in completing the project most expeditiously to meet our timelines.
Finally, we very much appreciated his attention to detail and helpful tips in completing the project.
Thanks, for the new home.
On April 1st, 2016 we moved 3 miles down the road and light years into the future.
We celebrated a day normally set aside for pranks and hoaxes by moving into the new office you created for us. A new home to write the future of inventory control, invent solutions to revitalize American manufacturing and challenge big data with bold ideas.
Combining design talent like Laura Metcalf and Hurkes Harris Design, with construction management skills from Luis Cervantes of Back’s Construction and technically empowering the result with Nick Chu from Janus Networks, is how you turn an empty box into tomorrow’s technology powerhouse.
It’s one thing to make a place look like a million bucks when you spend a million bucks, but quite another when you have to do more with less. That’s where real talent shines.
Before we begin inventing the future, we wanted to take this moment to say thanks, for the new home.
Thanks for your brains, your brawn and your commitment to excellence.
Thank for giving us a home we can be proud of.
You’ve done for us what other did for Microsoft, for Amazon and for Google – given us a place that motivates us to do great things.
So thanks Laura, Luis, Nick and everyone that helped you, help us.
We love our new home.